Predicting patients' expectations of hospital chaplains: a multisite survey.
Piderman KM, Marek DV, Jenkins SM, Johnson ME, Buryska JF, Shanafelt TD, O'Bryan FG, Hansen PD, Howick PH, Durland HL, Lackore KA, Lovejoy LA, Mueller PS. Predicting patients' expectations of hospital chaplains: a multisite survey. Mayo Clin Proc. 2010 Nov; 85(11):1002-10.